Why nobody uses the AI assistant you built.
It demoed beautifully. Adoption went to zero. The problem was never the model — you built a guest, not a teammate.
Architecture
Writing from AYBIZA on Architecture.
One platform is not a compromise — it is an architecture decision.
Best-of-breed is the right answer when jobs are independent. Conversations, records, and automations are not.
The cost of the seam.
The gap between your tools is not a technical problem. It fires at the customer touchpoint — at exactly the wrong moment.
Voice AI + CRM: why bolting them together doesn't work.
Integration isn't unity. The glue breaks. Here's what to do instead.